Privacy policy

At The Form, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make a purchase.

1. Information We Collect

Personal Information You Provide

• Full name and shipping address

• Email address and phone number

• Payment details (processed securely via third-party payment gateways)

• Order history and preferences

Information Collected Automatically

• IP address and browser type

• Pages visited and time spent on site

• Device information and operating system

• Referral source and search terms

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders

• Send order confirmations, shipping updates, and delivery notifications

• Respond to your queries and provide customer support

• Send promotional communications (only with your consent)

• Improve our website, products, and overall customer experience

• Comply with legal obligations under applicable Indian laws

3. Sharing Your Information

The Form does not sell, trade, or rent your personal information to third parties. We may share your data only with:

• Logistics and delivery partners (for order fulfilment)

• Payment gateway providers (for secure transaction processing)

• Analytics and marketing tools (in anonymised form)

• Law enforcement or regulatory authorities (when required by law)

4. Data Security

We implement industry-standard security measures including SSL encryption to protect your personal data. While we take every precaution to safeguard your information, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can choose to disable cookies through your browser settings; however, this may affect certain features of the website.

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate data

• Request deletion of your data (subject to legal and operational requirements)

• Withdraw consent for marketing communications at any time

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.